Terms and Conditions
1. General Information
Your purchase from Free Spirit Celebrations, a trade name under Fairview FarmingTrust, situated at 60 Fiveways Lake Pleasant Road, Goovigen Qld 4702, signifies your agreement to our terms and conditions, as detailed below.
2. Ordering & Payments
All orders and transactions through the Free Spirit Celebrations website are subject to availability and confirmation of the order price.
3. Pricing
Prices for our products are subject to change without notice.
4. Products
DIY Kits are intended for personal use or gift-giving and not for commercial use or resale.
Privacy Policy
1. Personal Information
Any personal information you provide to us, including your name, address, telephone number, and email address, will not be released, sold, or rented to any entities or individuals outside of Free Spirit Celebrations.
For more information please review our full Policy here - PRIVACY POLICY
For more information please review our full Policy here - PRIVACY POLICY
2. Payment Details
Your card information is not stored on our systems and is processed through a secure, PCI-compliant gateway. We accept payments through Stripe and PayPal.
Shipping Policy
1. Delivery Timeframe
We strive to deliver your order within 5 to 10 business days via Australia Post, complete with tracking to ensure secure delivery.
2. Shipping Issues
Free Spirit Celebrations is not responsible for any loss, damage, or delay caused by the shipping carrier, but we will assist you in resolving any issues where possible.
Returns and Refunds
1. Refund Eligibility
Refunds are only provided for faulty products and not for change of mind.
2. Faulty Products
Please email [email protected] within 7 days of receiving your order with photographic evidence of the fault. Once validated, a full refund will be processed.
3. Returns
We do not accept returns due to the nature of our handmade products, except in the case of faulty items.
Additional Notes
Additional Notes
Handmade Variance: All products are handmade, potentially leading to slight variances due to their crafted nature.
Material Variance: Materials might slightly differ based on supplier availability.